Refund policy

Refund & Exchange Policy

Thank you for shopping with us.

  • We do not offer refunds on any products once purchased.

  • Exchanges are accepted only for items that are damaged during delivery or received defective.

  • To request an exchange, customers must contact us within 48 hours / 3 days of receiving the product.

  • Customers must provide:

    • Order number

    • Photos/videos of the damaged item

    • Packaging images if required

  • The item must be unused and in original packaging.

  • After verification, we will arrange a replacement/exchange for the damaged product.

  • No exchange will be accepted for:

    • Used products

    • Wrong size/color selected by customer

    • Minor color variation due to screen display

  • Shipping charges (if any) are non-refundable.

For exchange requests, contact us at:

Email: gajaakesaripunugu@gmail.com

Thank you for understanding and supporting our store.