Refund policy
Refund & Exchange Policy
Thank you for shopping with us.
-
We do not offer refunds on any products once purchased.
-
Exchanges are accepted only for items that are damaged during delivery or received defective.
-
To request an exchange, customers must contact us within 48 hours / 3 days of receiving the product.
-
Customers must provide:
-
Order number
-
Photos/videos of the damaged item
-
Packaging images if required
-
-
The item must be unused and in original packaging.
-
After verification, we will arrange a replacement/exchange for the damaged product.
-
No exchange will be accepted for:
-
Used products
-
Wrong size/color selected by customer
-
Minor color variation due to screen display
-
-
Shipping charges (if any) are non-refundable.
For exchange requests, contact us at:
Email: gajaakesaripunugu@gmail.com
Thank you for understanding and supporting our store.